Privacy Policy

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PRIVACY POLICY

This privacy policy sets out how Worldwide Tradelink uses and protects any information that you give Worldwide Tradelink when you use this website. Worldwide Tradelink is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Worldwide Tradelink may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What information do we collect about you?

We collect information about you when you register with us or place an order on our market place channels. We also may collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. For the exhaustive list of cookies we collect see the List of cookies we collect section. 

How will we use the information about you? 

We collect information about you to process and keep you updated of your order, manage your account and, if you agree, to email you about other products & services we think may be of interest to you. 

We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group companies so that they may offer you their products and services. 

Worldwide Tradelink Group will not share your information for marketing purposes with companies outside the Worldwide Tradelink Group. In processing your order, we may send you details to, and also use information from credit reference agencies and fraud prevention agencies. 

Retention of records

We will hold your records for as long as necessary, with a maximum period being 2 years after your final order with us.

 

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

Marketing 

We would like to send you information about our products and services of our other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Worldwide Tradelink Group. 

Access to your information and correction 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may make a small charge for this service. We want to make sure that your personal information accurate and up to date. You may ask us to correct or remove information you think is inaccurate.  

Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.   Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For further information visit  www.aboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.  

 

Other Websites 

Our website contains links to our group websites. This privacy policy applies to all websites operated by the Worldwide Tradelink Group. 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

·         whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018 (“DPA 2018”) and the General Data Protection Regulation (“GDPR”). A small fee will be payable. If you would like a copy of the information held on you please write to HEAD OFFICE Unit 4 Murrays gate Industrial Estate, Whitburn, West Lothian EH47 0LE, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Changes to our privacy policy 

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10 May 2018. 

How to contact us 

Please contact us if you have any questions about our privacy policy or information we hold about you.

 By email: [email protected]

Or write to us at: Worldwide Tradelink Unit 4A Murryasgate Industrial Estate Whitburn EH47 0LE UK

You May also contact one of the director at Worldwide Tradelink Ltd.

Current Director: Naseem Tariq which can be contacted by email: [email protected].

If you are not happy with our response, you have a right to lodge a complaint with the ICO at

www.ico.org.uk 

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAME	COOKIE DESCRIPTION
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You session ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.